Frequently Asked Questions
Discover everything you need to know about the Akris shopping experience.
What shipping options are available?
We offer complimentary standard shipping on all orders. Express and overnight delivery options are also available at checkout for an additional fee.
What is your return policy?
You may return unworn, unwashed items with original tags attached within 14 days of delivery. Please use the prepaid return label included in your package.
How do I determine my size in Akris collections?
Our collections follow Swiss sizing. We provide a comprehensive size guide on each product page to help you convert your measurements to the perfect fit.
Can I track my order status?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your fabrics sustainably sourced?
At Akris, we prioritize the highest quality natural fibers, including our signature horsehair fabric and double-face wool, sourced from ethical suppliers who meet our strict quality standards.